Frequently Asked Questions
If you have additional questions that aren't covered here, please feel free to give us a call at (517)347-2287.
Is the clinic open on the weekends?
Our clinic is open Monday from 8:00am to 7:00pm, and Tuesday thru Friday from 8:00am to 5:30pm. The clinic is closed on Saturday and Sunday, and most major holidays.
Do I need to have an appointment?
In order to better serve all of our patients, we ask that you make an appointment for your visit. This allows us to be able to give your pet the time his visit deserves.
What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, and American Express. We also accept Care Credit, and 6 month interest-free payment plans are available for well established clients.
Can I make payments?
Payment is required at the time of service. If your pet's illness requires hospitalization, you will be asked to leave a deposit at the time of admission to the hospital. Any remaining balance will be due upon discharge from the hospital. We do accept Care Credit, which offers 6 month interest-free payment plans. Please let us know if finances are a barrier to good care for your cat and we will work with you to find options that may help.
I found a stray cat. Can I bring it to your clinic?
We are happy to help with your stray friend. We can assist you in scanning him or her for a microchip to see if the owner can be easily located. Unfortunately, we do not have the space or resources to provide housing for stray animals at our clinic. The Ingham County Animal Shelter or Capital Area Humane Society can help provide resources in caring for stray animals. Additionally, Petfinder, Facebook, and other social media sites are great resources for getting the word out about found animals.
What makes a Cat Clinic different from other veterinary clinics?
When you choose a veterinary clinic that focuses on only cats, you are entrusting your cat's health care to a team of professionals who have dedicated their careers to caring only for cats. We are all cat people here, and we understand the unique challenges and rewards that come from sharing our homes with cats! We know that cats are not just small dogs, but rather unique and special companions.
My son or daughter is interested in becoming a veterinarian. Do you offer volunteer opportunities?
Because of our close proximity to Michigan State University, our clinic is actively involved with hosting 3rd and 4th year students in the veterinary program during their clinical rotations. In order to provide those students with a rich learning experience, we are not able to offer volunteer opportunities to younger students at this time.
Do you do declawing?
In short, no, we do not declaw. We strongly believe that there are much better options for owners and their cats. Declawing involves amputating bone from each digit of the foot, and as a result, cats may suffer from chronic pain. Other options, like training to a scratching post, nail trimming, and Soft Paws are more feline friendly. We are happy to provide you guidance in learning to trim and manage your cat's nails at no charge. We also offer a discount card for those clients who prefer to bring their cat to the clinic for nail trimming.